Reviews
What Our Customers Say
5.0
Based on 1972 reviews
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Ahmad Anaqi
2 weeks ago
Excellent Service from Alvin
I would like to give a big thank you to Alvin for helping me with my purchase of the Rolex GMT-Master II “Batman”.
From the first contact, Alvin was very professional, knowledgeable, and patient in answering all my questions. He made the whole process comfortable and hassle-free, and I never felt pressured to make a decision.
What I appreciated most was his transparency and attention to detail. He took the time to explain the watch thoroughly and made sure I was comfortable and confident with my purchase.
The Rolex “Batman” is an amazing timepiece, but the excellent service from Alvin made the experience even more enjoyable. It’s not often you come across a salesman who genuinely cares about his customer and the overall buying experience.
Highly recommended Alvin to anyone looking for a Rolex or simply looking for someone trustworthy and professional to deal with. Excellent service, great attitude, and a very pleasant buying experience.
Thank you again, Alvin! 👍⌚️
I would like to give a big thank you to Alvin for helping me with my purchase of the Rolex GMT-Master II “Batman”.
From the first contact, Alvin was very professional, knowledgeable, and patient in answering all my questions. He made the whole process comfortable and hassle-free, and I never felt pressured to make a decision.
What I appreciated most was his transparency and attention to detail. He took the time to explain the watch thoroughly and made sure I was comfortable and confident with my purchase.
The Rolex “Batman” is an amazing timepiece, but the excellent service from Alvin made the experience even more enjoyable. It’s not often you come across a salesman who genuinely cares about his customer and the overall buying experience.
Highly recommended Alvin to anyone looking for a Rolex or simply looking for someone trustworthy and professional to deal with. Excellent service, great attitude, and a very pleasant buying experience.
Thank you again, Alvin! 👍⌚️
Giuseppe Fournier Ocampo
2 weeks ago
Amazing service and guidance from Alvin and Stef! Clear on everything and great support to choose the best option based on my profile, job and activities.
Felix Tan
2 weeks ago
Great service provided by Alvin and Jet for the purchase of my wedding watch! Very thorough and patient throughout our whole journey.
derrick yu
2 weeks ago
Ms Stephanie is a helpful and knowledgeable lady who helped me with the purchase of AP Royal Oak Silver Dial.
Really thankful and appreciate her kind assistance.
Really thankful and appreciate her kind assistance.
Family Wong
2 months ago
Alvin was excellent. He was very patient in explaining the details of the watch with no hard sell. I highly recommend him.
Joan Lim
2 months ago
Happy with our purchase from Jet! He is super professional, knowledgeable, and incredibly patient. We asked him so many questions, and he patiently answered every single one while also sharing even more valuable knowledge with us.
Highly recommended, and we will definitely look for him again for our future purchases! Thank you, Jet! 😊💛
Highly recommended, and we will definitely look for him again for our future purchases! Thank you, Jet! 😊💛
Kriti Mishra
2 months ago
I picked up my first Rolex here. I compared various sellers/ resellers but chose HoW for their excellent reviews. Their collection is quite good and the guidance provided by Jet was great. I'm quite happy with my purchase and HoW. Thank you Jet.
Guan Lin
2 months ago
Thank you alvin for assisting and giving me the best deal for my sale and explaining everything .
victor wong
2 months ago
I had an excellent experience purchasing my watch from this shop. The entire process was transparent, seamless, and professionally handled from start to finish, which gave me a lot of confidence throughout the purchase.
A special thanks to Jet, who was incredibly responsive, professional, and attentive to every detail. He took the time to answer all my questions promptly, kept me updated throughout the process, and made sure everything was in order. His attention to detail and commitment to providing great service really stood out and made the experience smooth and enjoyable.
I highly recommend this shop to anyone looking for a trustworthy and hassle-free watch buying experience. I'll definitely be returning for future purchases.
A special thanks to Jet, who was incredibly responsive, professional, and attentive to every detail. He took the time to answer all my questions promptly, kept me updated throughout the process, and made sure everything was in order. His attention to detail and commitment to providing great service really stood out and made the experience smooth and enjoyable.
I highly recommend this shop to anyone looking for a trustworthy and hassle-free watch buying experience. I'll definitely be returning for future purchases.
Freddy Loke
2 months ago
I had an excellent experience at House of Watches, thanks to Stephanie. She was professional, knowledgeable, and incredibly patient throughout the entire process. She took the time to answer all my questions and made buying my Mother of Pearl Datejust a truly enjoyable and memorable experience. There was no pressure, just honest advice and outstanding service. I highly recommend Stephanie to anyone looking for a luxury timepiece. Thank you for making this purchase so special!
yobib Dgreat
3 months ago
I recently purchased my first Rolex from House of Watches, and the experience was exceptional from start to finish.
A special thanks to Jet, who made the entire journey enjoyable and memorable. As a first-time Rolex buyer, I had many questions, and Jet demonstrated outstanding knowledge, professionalism, and patience throughout the process. He took the time to understand my preferences, explained the different models in detail, and provided valuable insights without any pressure.
What stood out most was Jet’s expertise and genuine passion for watches. His guidance gave me the confidence to make the right choice, and I truly appreciated his honest and customer-focused approach.
Thank you, Jet and the House of Watches team, for making my first Rolex purchase such a fantastic experience. I would highly recommend House of Watches to anyone looking for a trusted and professional luxury watch retailer.
A special thanks to Jet, who made the entire journey enjoyable and memorable. As a first-time Rolex buyer, I had many questions, and Jet demonstrated outstanding knowledge, professionalism, and patience throughout the process. He took the time to understand my preferences, explained the different models in detail, and provided valuable insights without any pressure.
What stood out most was Jet’s expertise and genuine passion for watches. His guidance gave me the confidence to make the right choice, and I truly appreciated his honest and customer-focused approach.
Thank you, Jet and the House of Watches team, for making my first Rolex purchase such a fantastic experience. I would highly recommend House of Watches to anyone looking for a trusted and professional luxury watch retailer.
Jia Hua Neo
3 months ago
Purchased a Rolex GMT-Master II from House of Watches and couldn't be happier with the experience. Big thanks to Wayne and Laura for the warm hospitality and exceptional service!
No sales pressure whatsoever to purchase. You can genuinely tell that they are passionate about watches and customer experience. They were patient with my questions, attentive to what I was looking for and took the time to walk me through every detail of the piece, right down to ensuring the bracelet fit perfectly.
If you are after a luxury timepiece, whether buying, selling or consigning, this is the team I would point to. Professional, knowledgeable and friendly. I will definitely be back when it's time for the next addition to the collection!
No sales pressure whatsoever to purchase. You can genuinely tell that they are passionate about watches and customer experience. They were patient with my questions, attentive to what I was looking for and took the time to walk me through every detail of the piece, right down to ensuring the bracelet fit perfectly.
If you are after a luxury timepiece, whether buying, selling or consigning, this is the team I would point to. Professional, knowledgeable and friendly. I will definitely be back when it's time for the next addition to the collection!
Abraham Cheah
6 months ago
I had a very good experience with Jet at HoW today. He was very patient with explaining the entire process, including the trade in process, and helped with the bracelet adjustments. He made the whole transaction seamless and stress free. They also gave me a very fair deal overall. Totally would recommend!
Lucas Lee
7 months ago
Thank you Wayne from House of Watches. Will definitely be going back to them for future purchases. From the get go, they had already noted down my name, the watch I was interested in and what I was bringing in for a trade hence there was no need for me to repeat what I had already requested. From start to finish, wonderful experience! Wayne even taught the basics of checking a watch down to the finest detail. Appreciate the guidance and the friendly chat!
Thanks again to Wayne and his team for the professionalism and for the superb deal!
Thanks again to Wayne and his team for the professionalism and for the superb deal!
Jamie Lee
7 months ago
First visit to House of Watches, and it was an excellent experience.
We were served by Laura, who was very attentive and professional. She handled the watches with great care and explained every detail clearly, without any rushing or pressure. Her approach was reassuring and gave us a strong sense of trust and confidence throughout the entire process.
We’ve purchased watches from a few other places before, and both of us agreed this was the best customer service we’ve experienced so far. A Rolex reseller we genuinely feel comfortable and confident buying from.
Highly recommended. Will definitely return
We were served by Laura, who was very attentive and professional. She handled the watches with great care and explained every detail clearly, without any rushing or pressure. Her approach was reassuring and gave us a strong sense of trust and confidence throughout the entire process.
We’ve purchased watches from a few other places before, and both of us agreed this was the best customer service we’ve experienced so far. A Rolex reseller we genuinely feel comfortable and confident buying from.
Highly recommended. Will definitely return
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